Privacy policy
Information we collect
When you request a quote, we collect your name, phone number, email, job address (its postal code confirms we cover the area), project type and the message you send us.
How we use it
This information is used only to answer your request, prepare a quote and follow up on your project. It is never sold or rented.
Retention and security
Requests are stored in a secure, access-restricted system for as long as needed to follow up on your project.
Cookies
By default the site only uses essential cookies: your chosen language and your saved privacy preferences. No audience-measurement or marketing cookie is enabled without your explicit consent. You can change your choices at any time with the “Cookie settings” link at the bottom of every page.
Advertising (Google Ads)
Only if you accept marketing cookies, the site loads the Google Ads tag from Google LLC. It tells us how many quote requests come from our ads and lets us show you our ads on other sites. Google then receives: the pages you visit on our site, your request number when you send one, technical data (IP address, device and browser type) and advertising identifiers kept for up to 90 days in your browser's cookies. Your name, phone and email are not sent to Google. This data is processed by Google, possibly outside Québec. If you withdraw your consent in the “Cookie settings”, collection stops and the advertising identifiers stored on the site are deleted; ad personalization already linked to your Google account is managed in Google's My Ad Center (myadcenter.google.com).
Virtual assistant
Messages typed into the site assistant are recorded and passed to our team, even if you don't send a request: they let us answer you, get back to you if you left your contact details and improve our answers. We keep the conversation, the page you were writing from, the language and the device type, but no hidden identifier to recognize you. Please don't enter sensitive information. Conversations without a request are deleted after 12 months; a request you send is handled like quote requests. Questions may also be processed by an artificial-intelligence provider (Anthropic) to generate a reply.
Site security
The site is served over HTTPS only, with HSTS enabled and security headers that prevent it from being embedded in other sites and turn off camera, microphone and location access. Forms are protected against automated submissions and only collect the information your request needs.
Your rights
You can ask to access, correct or delete your information at any time by calling us at (514) 260-5194.